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Technical Support

To login to the virtuCast Viewer please follow the instructions provided.

*** Note: Pop Up Blockers must be disabled before signing       into the virtuCast Viewer.

CLIENT LOGIN
1. Go to the URL provided.

2. Enter the
Username and Password  
    (*Usernames and Passwords are case sensitive)

3.
Select VirtuCast “from the dropdown menu.

4. Click the “
Continue” button to connect to the system.

5. Once you have logged into the virtuCast
Viewer, please select the
    “
View Live Broadcast” button. This will automatically start your virtuCast.

CLIENT LOG OUT
    After the session has ended, please use the "LogOut" button
    to end your session.

CHAT
    To utilize the chat feature, simply type in the chat box provided an then hit
    enter in order to send a message to other users. 
    The user list provides a list of all users currently viewing the virtuCast. 

SOFTWARE REQUIREMENTS & DOWNLOADS

Windows Media Player
Windows Media Player 6.4 or higher can be downloaded from the following URL: http://www.microsoft.com/windows/windowsmedia/download/default.asp
(Please Note: Windows Media Player 7.0 or higher is required for Mac Users)

Macromedia Flash Player 
Macromedia Flash Player 6.0 or higher can be downloaded from the following URL: (http://www.macromedia.com/downloads/)

Internet Explorer
Internet Explorer 6.0 can be downloaded from the following URL:
http://www.microsoft.com/windows/ie/downloads/default.mspx


The newest version of IE for Macintosh is available at:
http://www.microsoft.com/mac/download/default.asp#IE

COMPUTER HARDWARE REQUIREMENTS   
Review Computer Requirements

GENERAL INFORMATION 
For more information about virtuCast by streamXQ services please log on to www.virtuCast.com/about.htm

TELEPHONE TECHNICAL SUPPORT 
Should you encounter any problems during this broadcast please contact our Support Center at 718-701-4103

 

Terms Of Service
Copyright © 2003-2006 virtuCast by Stream XQ, Internet Broadcasting Company
121 Quincy St · New York, NY 11216  · General Info/Technical Support 718.701.4103 · Fax. 718.775.3411 · info@virtuCast.com