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Technical
Support To
login to the virtuCast™
Viewer please follow the instructions provided.
***
Note: Pop Up Blockers must be disabled before signing
into
the virtuCast™
Viewer.
CLIENT
LOGIN
1.
Go to the URL provided.
2. Enter the Username
and Password
(*Usernames and Passwords are case sensitive)
3. “Select
VirtuCast “from the dropdown
menu.
4. Click the “ Continue” button to connect to the system.
5. Once you have
logged into the virtuCast™
Viewer, please select the
“View Live Broadcast” button. This will automatically start your virtuCast.
CLIENT LOG
OUT
After the session
has ended, please use the "LogOut"
button
to end your session.
CHAT
To utilize
the chat feature, simply type in the chat box provided an then hit
enter in order
to send a message to other users.
The user
list provides a list of all users currently viewing the virtuCast.
SOFTWARE REQUIREMENTS
& DOWNLOADS
Windows Media Player
Windows Media Player 6.4 or higher can be downloaded from the following
URL: http://www.microsoft.com/windows/windowsmedia/download/default.asp
(Please Note: Windows Media Player 7.0 or higher is required for Mac Users)
Macromedia
Flash Player
Macromedia Flash Player 6.0 or higher can be downloaded from the following
URL: (http://www.macromedia.com/downloads/)
Internet Explorer
Internet Explorer 6.0 can be downloaded from the following URL:
http://www.microsoft.com/windows/ie/downloads/default.mspx
The newest version of IE for Macintosh is available
at:
http://www.microsoft.com/mac/download/default.asp#IE
COMPUTER
HARDWARE REQUIREMENTS
Review Computer
Requirements
GENERAL INFORMATION
For more information about virtuCast™
by streamXQ services please log on to www.virtuCast.com/about.htm
TELEPHONE TECHNICAL SUPPORT
Should you encounter any problems during this broadcast please
contact our Support Center at 718-701-4103
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